I tried to order my phone online as soon as I woke up and had issues like the many other tens of thousands of people. I tried the Apple website and then tried the AT&T website, which failed too. I soon realized the issue was with AT&T and after exacerbating the issue by having multiple browsers open I decided to call AT&T. After all, being the old company they were I figured that they probably had a mainframe that took the orders and that by bypassing the web the line would be shorter. I was talking to a rep in no time, but had to get transferred to the dreaded ordering process system that was a mess. I was told it was a 5 minute wait, but after 40 minutes I gave up and called my local AT&T store. Once again I was talking an employee quickly and they told me that the system was down, but that they were taking orders at the store manually. 10 minutes later I walked into a nearly empty store and placed my order and they ran my credit card using the old paper process. 10 minutes later and I was done. Later that morning I was called by the sales rep as he was placing my order and had forgotten the CVV code for my card. This was a good sign that my order was going it. Sure enough about 2 hours later I received an email confirm and I verified online that my order had been placed. Now for the waiting and the hoping that AT&T will ship on time. I am not sure if AT&T will ship the phone or simply send the order to Apple. But here is to waiting.